Privacy Policy

Introduction

We respect the privacy of your personal information and make every effort to ensure that it remains protected. As the owner and operator of https://godeeper.app/ (the “Website”) and the GO DEEPER mobile application (the “App”)—collectively "GO DEEPER,” “us,” “our” or “we”—this Privacy Policy explains how we collect, use, share and safeguard information about the users of our Website and App (“you,” “your,” or “user”). For the purposes of this Policy (and our Terms of Service), "GO DEEPER", “us,” “our” and “we” include Nicole Garcia.

By checking the box acknowledging this Privacy Policy during registration, and by accessing or using our Services, you consent to the collection, transfer, storage, disclosure and other uses of your information as described here and in our Terms of Service. If you do not agree, you may not access or use our Services.

This Policy outlines the personal data we collect, why we collect it, how it is processed, and your rights. It satisfies transparency obligations under the EU General Data Protection Regulation (GDPR) and related laws.

Data Controller : Nicole Garcia (see “Contact Us” below).

“Personal Data” means information about you—such as name, contact details or health metrics—that can identify you directly or indirectly. We may update this Policy periodically; material changes will be emailed to you and posted here. Continued use of the Services after an update constitutes consent to the revised Policy.

1. Information Provided Directly by You

We collect information you supply—for example when you create an account, fill in a form, complete a survey, contact support or make a purchase—including:

  • Name and date of birth
  • Height, weight, sex and other fitness data
  • Email address, postal address and phone number
  • Photographs or profile pictures
  • Payment-method details (e.g. credit-card data)
  • Any other information you choose to provide

2. Information Collected Through Your Use of Our Services

We log activity such as login times, feature usage, search terms, clicks and referral pages. Situations in which you may provide data include:

  1. Registering for an account
  2. Subscribing to our Services
  3. Completing forms or questionnaires
  4. Providing health, fitness and nutrition details
  5. Syncing data via Apple HealthKit (see §3)
  6. Logging diary entries and feedback
  7. Communicating with us via email, chat or text
  8. Ordering products through the Service
  9. Answering surveys or participating in promotions
  10. Joining events or forums
  11. Posting user-generated content

We also collect device identifiers, IP address and browsing behaviour via cookies and similar technologies (see §7).

3. Information Collected Using Apple HealthKit

If you grant permission, we import HealthKit data (e.g. workouts, heart rate, steps). This data is treated as Personal Data and is never shared or sold for marketing, advertising or insurance purposes. Disclosure may occur only to comply with a valid legal request (see §18).

4. Information Collected from Other Sources

We may receive data when you link or log in via a social-media or payment provider (e.g. Facebook, Apple Pay). Shared fields depend on your settings with that provider and can include profile photo, contacts and demographic details.

5. Information Third Parties Provide

We may supplement our records with information from analytics partners, affiliates and other users—for example, technical or behavioural data—to improve our Services.

6. Aggregated Data

We may create and share anonymized, aggregated statistics (e.g. usage trends). Aggregated data does not identify you.

7. Cookies, Log Files & Tracking Identifiers

We use cookies and web beacons to remember preferences, analyse traffic and personalise content. You can disable cookies in your browser, although some features may not work.

Cookie Table

Cookie NameDurationPurpose
_fbp1 yearFacebook Pixel – ad tracking & retargeting
_ga3 yearsGoogle Analytics
_gid1 yearGoogle Analytics
__stripe_mid1 yearStripe payment processing

8. Device and Location Information

We collect device model, OS version, crash logs and (with permission) precise or approximate location data to provide and improve the Services.

9. Call and SMS Data

If the Service facilitates calls or SMS, we log metadata such as time, phone numbers and message content.

10. Children’s Privacy

We do not knowingly collect data from anyone under the age of 13 (U.S.) or 16 (EU). If you believe we have done so, contact us and we will delete the information.

11. Protective Measures We Use

We use firewalls, encryption and access controls to protect data, but no system is 100 % secure. In the event of a breach we will take appropriate steps and notify affected users where required.

12. Payment Information

Payments are processed through a secure third-party gateway; GO DEEPER does not store full payment credentials.

13. Legal Basis for Processing (GDPR)

We rely on: (a) your explicit consent; (b) contractual necessity; (c) legitimate interests (e.g. service security, analytics, marketing you’ve opted into); and (d) legal obligations.

14. How We Use the Information We Collect

  • Deliver, personalise and improve the Services
  • Provide customer support and send account notices
  • Process payments and track subscription history
  • Send marketing communications you opt into
  • Detect fraud and enforce our Terms

15. How We Share Information

We share data only as outlined below:

  1. With service providers (e.g. payment processors) who work under contract and only as necessary
  2. With third parties you authorize (e.g. integrated social networks)
  3. With law enforcement or regulators when legally required
  4. With affiliates in connection with a merger or acquisition
  5. In aggregated/de-identified form for analytics

16. Sharing Information with Law Enforcement

Requests are reviewed for legal sufficiency; emergency disclosures may occur to prevent death or serious harm (18 U.S.C. § 2702).

17. Social Media & Public Sharing

Information you post publicly or share via social networks becomes visible to others; removal requests can be sent to nicolegrf9@gmail.com.

18. Links to Third-Party Websites

We are not responsible for the privacy practices of external sites. Review their policies before providing personal data.

19. Do Not Track Signals

Because no industry standard exists, we do not respond to “Do Not Track” browser signals.

20. International Privacy Practices

Data may be processed in the United States. By using the Services, you consent to such transfers, which may offer different data-protection levels than your jurisdiction.

21. Account Information

You can correct or delete certain data within your account settings or by emailing us. We may retain information as required by law or for legitimate business purposes.

22. Promotional Information Opt-Out

Use the unsubscribe link in emails or contact us to stop receiving marketing messages. Transactional notices will still be sent.

23. Your Access and Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict or export your Personal Data and to withdraw consent or lodge complaints. Contact us to exercise these rights.

24. Your California Privacy Rights

California residents may request (once per year) a list of personal-information disclosures for direct-marketing purposes: nicolegrf9@gmail.com.

25. Information Retention

We retain data while your account is active and, thereafter, as long as necessary for legitimate business or legal purposes (minimum one year).

26. Contact Us

Data Protection Officer
nicolegrf9@gmail.com

Last updated: May 3, 2025